Know your customer

In short: Identity and customer-information checks used in a due-diligence process.

Identity and customer-information checks used in a due-diligence process. An account login is not proof that a complete identity process occurred. A provider can request identification before accepting an order or under conditions that arise later. Read the timing, requested information and refusal process separately. The absence of an initial upload screen does not establish that the terms exclude later checks.

All terms